Refund Policy

We want you to be completely satisfied with your Eduvocate experience. Learn about our refund process and eligibility.

Refund Guarantee

At Eduvocate, we offer a 30-day money-back guarantee on all course purchases. If you're not satisfied with your course within the first 30 days, we'll provide a full refund, no questions asked.

Our refund policy is designed to ensure you have confidence in your learning journey. We believe in the quality of our courses and stand behind every purchase.

Eligible for Refund

  • Courses not accessed within 30 days of purchase
  • Technical issues preventing course access
  • Course content significantly different from description
  • Duplicate purchases made in error
  • Account suspension due to platform error

Not Eligible for Refund

  • Courses accessed or partially completed
  • More than 30 days since purchase
  • Change of mind after accessing content
  • Technical issues on user's device/network
  • Courses purchased with promotional discounts

Refund Process

1

Contact Support

Submit a refund request through our support system with your order details.

2

Review Process

Our team reviews your request within 2-3 business days.

3

Approval Decision

If approved, we process your refund within 5-7 business days.

4

Refund Complete

Funds are returned to your original payment method.

Processing Times

Payment MethodProcessing Time
Credit Card5-7 business days
PayPal1-3 business days
Bank Transfer7-10 business days

Important Notes

  • • Refunds are processed to the original payment method only
  • • Processing fees may apply for certain payment methods
  • • Partial refunds may be offered for extenuating circumstances
  • • Refund requests must be submitted within 30 days of purchase
  • • All refund decisions are final and at Eduvocate's discretion

Need a Refund?

Our support team is here to help you with your refund request. Contact us and we'll guide you through the process.

Email Support

refunds@eduvocate.com

Live Chat

Available 24/7

Help Center

Self-service options

Average response time: 2-4 hours during business hours